My Story

As Managing Director of a Facilities Management organisation, I specialise in creating safe, efficient, and high-quality living environments for communities of all sizes. With a strategic focus on operational excellence, client satisfaction, and long-term asset value, I lead teams to deliver outstanding outcomes across Facilities Management, Concierge Services (Customer Service), Building Inspections (compliance), Cleaning Services, Gardening Services & Maintenance. I bring extensive experience in building strong client relationships, optimising multi-site operations, and implementing innovative service models that improve resident experiences.  My style is grounded in collaboration, continuous improvement, and empowering people to perform at their best. Throughout my career, I’ve worked in multiple industries, which has helped shape my industry knowledge. In Facilities Management, I have overseen the full lifecycle of residential FM from mobilisation and service design to performance management, risk mitigation, and strategic planning. I’m passionate about developing resilient teams, embracing technology to enhance service delivery, and ensuring every community we support feels cared for, safe, and well-managed. If you’re interested in residential FM excellence, operational strategy, I’d welcome the conversation.  As Managing Director of a Facilities Management organisation, I specialise in creating safe, efficient, and high-quality living environments for communities of all sizes. With a strategic focus on operational excellence, client satisfaction, and long-term asset value, I lead teams in delivering outstanding outcomes in Facilities Management, Concierge Services (Customer Service), Building Inspections (compliance), Cleaning Services, Gardening Services & Maintenance. I bring extensive experience in building strong client relationships, optimising multi-site operations, and implementing innovative service models that improve resident experiences.  My style is grounded in collaboration, continuous improvement, and empowering people to perform at their best. Throughout my career, I’ve worked in multiple industries which have helped shape my industry knowledge. In Facilities Management I have overseen the full lifecycle of residential FM from mobilisation and service design to performance management, risk mitigation, and strategic planning.

I’m passionate about developing resilient teams, embracing technology to enhance service delivery, and ensuring every community we support feels cared for, safe, and well managed.

 

If you’re interested in residential FM excellence, operational strategy, I’d welcome the conversation.​​